Improving patron safety and security at the American Airlines Center is a slam dunk with Axis surveillance cameras
“Upgrading our system to Axis cameras was like leaping from the Stone Age into the Technology Age. The image clarity and color fidelity are unbelievable. Our security team is catching incidents they never could have with our old analog cameras.” Mose Boyer, Director of Operations for the American Airlines Center.
American Airlines Center in Dallas, Texas is one of only a handful of dual-sports arenas in the country. Home to the Dallas Mavericks National Basketball Association team and the Dallas Stars National Hockey League team, the venue also hosts 40 to 50 major concerts annually. Much like a small city, the stadium also sports dozens of retail stores, concession stands, restaurants and customizable meeting rooms. Public safety and loss prevention are just some of the daily challenges facing the security team in this bustling, high-traffic building. So when the stadium’s aging analog surveillance cameras began to fail the director of operations decided to replace the entire surveillance system with a more advanced, high-definition, network-based video camera system.
With the assistance of a leading surveillance systems integrator and Axis partner, the American Airlines Center deployed a mixed array of 228 Axis network cameras throughout the building – from the seating bowl, multiple concourses and lobby areas to the retail space and rooftop. The HD-quality cameras – which range in capabilities from pan/tilt/zoom to wide dynamic range, wide angle field of view and infrared – are linked through an exacqVision video management system (VMS). Security staff views live and recorded video 24/7 on a bank of six 55-inch HD 1080p TV monitors 24/7 in the on-premises security center. Video is stored on four 20-terabyte servers and archived up to 30 days.
When compared to their old analog system, the clarity of the HD-quality Axis cameras enables the building security officers to quickly spot incidents they would have never caught before and intervene before situations escalate. The broad coverage also helps the team expedite investigations and speedily resolve issues like stolen property and customer service disputes.